PTSN Switch-Off Telephony Services

In 2027, BT Openreach, which owns and manages the current traditional telephone network that the ISDN/analogue system operates on, will be switching off.

This means you will have to move to a VoIP (voice over internet protocol) cloud-based solution to meet your telephony needs.

What if you wait for the PSTN switch-off?

Our advice, don’t wait! You should begin reviewing your communication infrastructure now. If you wait until 2027, demand for VoIP services will be very high which could result in installation delays. There is also the possibility that some of your services may not be easy to transition and you could risk the continuity of your business operations.

What are your options to get ready for the PSTN switch-off?

VoIP will become the technology behind your communication infrastructure. This will allow you to communicate over the internet via voice, video, images, and files. Part of your communication may already be using this technology if you are using applications such as Teams, Zoom, WhatsApp and FaceTime for calls and video.

The benefits of the cloud-based system include:

• Cost savings.
• No hardware to purchase and maintain.
• Potential reduction in your current monthly charges.
• No call charges (all inclusive).
• Protects business continuity (99.999% uptime) and continued connectivity in disaster situations (all inbound calls can be diverted).
• Enables remote working and collaboration from anywhere on any device.
• Simple, user-friendly platform for voice, video and messaging.
• Scalable and customisable without the need to buy extra equipment.
• Agile and instant self-service call management; call diverts, voicemail etc.
• No physical back-end system to purchase or maintain.
• Continued local end-user support from Net-Defence.