Cyber Resilience
Protect your business from cyber risk.
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IT Support MSP
From service desk and end-user support to managing your IT infrastructure, we’re here to offer advice and deliver continuity, resilience, and security to protect your business operations.
End user support
We’re here to provide support to your employees. We can proactively manage their devices, ensuring easy data access for them, whilst providing you with peace of mind that safeguards are in place. We can help with:
- End user & device support & management
- Remote monitoring & management
- Backup solution (end-user documents)
IT Infrastructure management services
We can provide continuous support to your infrastructure devices, proactively safeguarding your IT environment and your company data. We provide:
- Hourly cloud-based backup and restoration testing
- Remote monitoring
- Patching and security management
- Advanced anti-virus and EDR management
Co-managed support
By partnering with your internal IT team, we can become an additional resource when you need it most. Providing continuous support and reliable advice, and guidance is what we do. We can advise on:
- End user & device support
- Infrastructure management
- End user device management
- Remote monitoring
- Backup management
Why partner with Net-Defence?
With over two decades of experience supporting businesses across the UK, Net-Defence combines strategic IT management with hands-on technical expertise. We keep your systems efficient, protected, and compliant so you can focus on driving your business forward.
End-to-end support
From helpdesk troubleshooting to full infrastructure management.
Fully monitored systems
24/7 oversight for performance, availability, and security.
Tailored, scalable solutions
Co-managed or fully outsourced options to adapt as your business grows.
Secure backups
Encrypted, verified, and restoration-tested regularly.
Scalable service
Encrypted, verified and restoration-tested regularly for complete peace of mind.
When you choose Net-Defence, you’re choosing a partner invested in your long-term success – not just short-term fixes. Contact us today to discuss your organisation’s needs.
How we work
Getting started is straightforward. We begin by understanding your business: how you operate, where you struggle, and what success looks like. Then we design a support plan tailored to your exact environment.
Our onboarding includes:
- Discovery
Review of your infrastructure, devices, and existing controls. - Setup
Implementation of monitoring, endpoint protection, and backup systems. - Support
Direct access to our helpdesk and technical specialists. - Review
Regular check-ins and performance reports to ensure alignment.
We don’t just maintain. We improve. Constantly. Our focus is on helping you evolve your IT maturity and resilience over time.
Common questions about Managed IT Support
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Yes, many clients use our co-managed model, where we complement your existing team by handling specific functions like monitoring, patching, or security.
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We offer around-the-clock monitoring and tailored response plans depending on your business requirements.
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Our alerting and escalation processes ensure critical incidents are addressed quickly, minimising disruption.
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Yes, encrypted cloud backups come as standard, with regular restoration tests to ensure reliability.
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No, our flexible rolling agreements mean you stay in control. We believe in earning your trust through performance, not paperwork.
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Your support plan scales effortlessly with your business. We adapt coverage, tools, and capacity as you expand.
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Absolutely. A strong IT infrastructure = strong cyber resilience and vice versa. As a cyber security specialist, we integrate resilience and compliance best practices into all IT support packages. Not sure where to start? We can help you ensure both your cyber and IT strategies are not only aligned, but equally key priorities.
Strengthen your IT foundation
Meet your operational business needs and get in touch with a member of our team today to discuss how our infrastructure management services can support your business.