IT support services designed to meet your business needs today and tomorrow. Your organisation is dependent on your IT systems and data to continue to operate. Working closely with you, we will drive security and resilience to improve business continuity.
IT Support (MSP)
IT support services designed to meet your business needs, from service desk and end user support to managing your IT infrastructure. Delivering continuity, resilience, and security to you, to protect your business operations.
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IT Support Bundles
End User Support
Providing support to your employees and proactively managing their devices to safeguarding your data.
- End user & device support.
- End user device management.
- Remote monitoring.
- Backup solution (end user documents)
Infrastructure Management
Providing continuous support to your infrastructure devices and proactively safeguarding you IT environment and your company data.
- Hourly back up, off-site backup and restoration testing
- Remote monitoring
- Patching and security management
- Advanced anti-virus management
Co-Managed Support
Providing continuous support by partnering with to your internal IT team to become an additional resource when you need it.
- End User & device support.
- Infrastructure management.
- End user device management.
- Remote monitoring.
- Backup management.
Full SLAs in place and reporting.
Help desk support, Monday to Friday 8am to 6pm**
No mandatory long-term contracts, starting at 60 days rolling.
Value and Benefit
- Simple structured support plan, with clear success measures.
- All data is backed up securely (offsite).
- Restoration from backup is tested.
- Access to our certified subject matter experts.
- All devices protected, compliant and secure.
- Annual service and technology recommendation review.
- No long term contracts.
Co-Managed Support Increased Benefits
- Close your knowledge & skills gaps.
- Increase the knowledge of your internal IT team.
- Access to latest industry knowledge & best practices.
- Employee retention.
- Access to certified specialist when you need them.
- Manage time restrictions and business priority conflicts.
