Most companies already have an IT Support in place, the service we offer at Net-Defence is different.
Traditional IT Support teams operate on a reactive model – they fix problems as they occur, or when something is not working as expected. This can be catastrophic if an event occurs out of hours and work doesn’t start to resolve this until the next working day. The key methodologies we apply is prevention and a proactive approach, these are critical to your IT to avoid unplanned outages and downtime.
We place intelligent monitoring to your IT environment which provides real time information to allow us to;