Comms Services

Manage your entire phone system from one interface - the ultimate in comms continuity

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Hosted Comms

As some of our customers are moving to VOIP technology that relies on in-house infrastructure, others are jumping straight to the next step – Hosted Telephony.

Hosted phone systems use cloud technology, which removes the need for your organisation to have expensive on-site hardware. Instead, the phone system is hosted remotely, behaving more like software than hardware.

Cloud hosting your phone system allows for flexible growth, almost instant ability to increase capacity and no reliance on physical infrastructure, aside from your handset and cabling.

Once operational, we can help you manage your phones using a simple interface. This allows for phones to be diverted within minutes. In times of disaster recovery or business continuity we can help you divert essential calls to the right colleagues.

Our hosted phone systems include:

  • Free internal and external calls (subject to fair use policy)
  • Free hardware
  • Transparent pricing per user

Traditional Comms

At Net-Defence, we have years of experience in helping our customers choose the right phone systems to suit their business. Over 400 customers rely on Net-Defence delivering a reliable phone system, even during challenging times when a business has to work from home.

VoIP (Voice over Internet Protocol), also known as IP Telephony is no longer a new technology, with BT Openreach announcing traditional analogue telephone lines will be turned off by 2025. Many businesses are deciding to move to VoIP, all you need is an internet connection.

No matter if your business is a single site, multi-site or individual users working from home – we have a VoIP solution that can help you. We have access to industry best in class hardware to meet your business need, no matter how small or complex.

As one of the UK’s leading telecoms providers we’re able to supply everything you need – installation, maintenance, hardware, lines and calls. Just let us know your requirements and we will build a solution around you. Get in touch

The demise of ISDN phone lines

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Hardware & Support

Do you already have you own phone system but you’re looking for support? We can help.

With over 20 years’ experience in telecoms we’ve seen all systems – old and new – and we’re accustomed to helping our customers make the best of what they have.

Whether you’re looking for hardware replacements, upgrades or technical support, our colleagues are here to help guide you through the complicated world of on-site (PBX) phones systems.

If you’re already one of our customers and you’re looking for support today. We may ask you to click the link below, this will help us see your screen so it’s easier for us to provide support.

Download TeamViewer

TeamViewer is a proprietary software application for remote control, desktop sharing, online meetings, web conferencing and file transfer between computers.

IT Services

From occasional support to fully managed IT solutions.

Professional Services

Defend your business from threats, increase compliance and gain accreditation.