After suffering a security incident over a bank holiday in August 2023 that resulted in all of their systems being locked out, we assisted a Scottish private school in the critical and time-sensitive disaster recovery of their IT infrastructure.
Fortunately, the college was a pre-existing client who had already partnered with us to implement robust cloud backup solutions featuring air-gapped technology. This separation was crucial, as it meant the ransomware attack was unable to compromise the backup data itself, ensuring an isolated, clean copy of all vital systems and data remained available for recovery. Using this secure, isolated replica of their environment, our rapid response team was able to ensure the school’s systems were recovered to a clean state with zero data loss, enabling a swift return to normal operations immediately after the holiday.
Our remediation efforts didn’t stop at recovery. We conducted analysis to isolate the initial point of compromise, traced the specific system vulnerabilities, and applied comprehensive security patching across the entire network. By combining the cloud backup solution with rapid technical intervention, we successfully mitigated future risk and significantly increased the school’s overall cyber resilience. This commitment ensured not only a complete recovery without any data loss or disruption to the wider school service but also established a far more secure, resilient digital foundation moving forward.
We continue to use the cloud backup solution on these premises, have increased the school’s security posture, and have implemented new security policies to continue to mitigate risk.