Backup and Recovery

Gold Server Package

• 2000Gb included as standard, additional Gb is available if required.
• Hourly offsite backup.
• Rapid recovery onsite backup.
• Monthly restoration test of offsite backup.
• Daily restore to onsite location.
• Daily test of onsite restore.
• 60-day retention.
• Weekly backup archive.

Hardware or any additional hardware is not included.

Silver Server Package

• 2000Gb included as standard, additional Gb is available if required.
• Twice daily offsite backup.
• Rapid recovery onsite backup.
• Monthly restoration test of offsite backup.
• 60-day retention.
• Bi-monthly backup archive.

Hardware or any additional hardware is not included.

Bronze Server Package

• 2000Gb included as standard, additional Gb is available if required.
• Daily offsite backup.
• 30-day retention.
• Monthly backup archive.

Hardware or any additional hardware is not included.

Physical Server Package

• 2000Gb included as standard, additional Gb is available if required.
• Daily offsite backup.
• 30-day retention.
• Monthly backup archive.

Hardware or any additional hardware is not included.

• Efficient backup: unique methods allow you to back up more frequently, retain data for longer while using the same amount of storage and network bandwidth.
• Security through separation: your data backup is stored entirely separate from your infrastructure; both physically, and digitally. This means should you suffer a cyberattack your backup is not accessible to the attacker.
• Physical-to-virtual recovery: If your physical hardware is unavailable, you can recover the server as a virtual machine.
• Bare metal restore:  cloud server backup software to run regular backups of boot volumes, system states, applications, and system data, helping you prepare for almost any disaster.
• Optimized resource usage: after your initial backup is complete, the technology is designed to backup data changes rather than full data set at each backup. This facilitates a faster and accurate backup.
• Cloud storage built for security: Our data centres meet ISO compliance, and our solutions use AES 256-bit encryption to protect your backup data in transit and at rest.
• Availability: Our data centres use a minimum of n+1 redundancy on critical systems for power, environment, and internet access.
• Virtualization support: Cloud-based server backup natively supports both VMware and Microsoft Hyper-V platforms.
• Comprehensive platform support: With support for Microsoft Windows, Linux, Mac OS X, VMware vSphere, and Microsoft Hyper-V, your backup is engineered to cover your entire network.

• Protection against data loss: if your employees delete important emails or files these can be recovered quickly.
• Access to email for former employees: If employees leave and you don’t want to continue paying Microsoft a subscription fee simply to store their email and shared documents.
• Support for compliance: designed to help you meet regulatory requirements through retention and archiving.
• Easy management: you can manage al backups from a single web-based dashboard.
• Automation: you can balance automation and control, at an account level based on your requirements.
• Point-in-time restore: all accounts are backup multiple times per day, giving you multiple options for recovery.
• Data retention: Exchange data is retained for seven years, and OneDrive and SharePoint data retained for one year.